Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
View
Go to last post
Offline Mati  
#1 Posted : 17 December 2018 02:02:46(UTC)
Mati


Rank: Newbie

Reputation:

Groups: Registered
Joined: 15/08/2016(UTC)
Posts: 16
Poland
Location: PL

Thanks: 10 times
Was thanked: 4 time(s) in 3 post(s)
Hi,

I downloaded software for HexProg (Windows 7 64bit)
Please check my error.
hp_error.png (47kb) downloaded 18 time(s).

Any idea?

regards,
Mati
Sponsor
HexTag/HexProg is the ultimate tool for BDM, Key renew and EEPROM Reset

Click here on HexTag for more info about HexProg Software

Offline Admin  
#2 Posted : 17 December 2018 02:56:12(UTC)
Admin

Rank: Administration

Reputation:

Groups: Administrators
Joined: 22/09/2015(UTC)
Posts: 98

Thanks: 101 times
Was thanked: 128 time(s) in 66 post(s)
Please check with support on Skype, they will need teamviewer to check your USB driver
thanks 2 users thanked Admin for this useful post.
Offline Mati  
#3 Posted : 17 December 2018 05:48:03(UTC)
Mati


Rank: Newbie

Reputation:

Groups: Registered
Joined: 15/08/2016(UTC)
Posts: 16
Poland
Location: PL

Thanks: 10 times
Was thanked: 4 time(s) in 3 post(s)
If you have any problem like me. Then contact support, they know what to do.
This is a problem with drivers instalation.
Everything works, thanks.

And let me say it again ... this is the best support!

regards,
Mati

Edited by user 17 December 2018 06:01:20(UTC)  | Reason: Not specified

thanks 2 users thanked Mati for this useful post.
Offline useyourbrains  
#4 Posted : 17 December 2018 07:05:32(UTC)
useyourbrains


Rank: Advanced Member

Reputation:

Groups: Registered
Joined: 20/06/2018(UTC)
Posts: 52

Thanks: 14 times
Was thanked: 37 time(s) in 26 post(s)
First connect interface, after then install software, for me works like that.
thanks 1 user thanked useyourbrains for this useful post.
Offline krzysiek80r  
#5 Posted : 12 January 2019 09:00:11(UTC)
krzysiek80r


Rank: Newbie

Reputation:

Groups: Registered
Joined: 09/02/2017(UTC)
Posts: 2
Poland
Location: Milanówek

Was thanked: 1 time(s) in 1 post(s)
Hexprog install,
thanks 1 user thanked krzysiek80r for this useful post.
Offline Admin  
#6 Posted : 12 January 2019 15:23:07(UTC)
Admin

Rank: Administration

Reputation:

Groups: Administrators
Joined: 22/09/2015(UTC)
Posts: 98

Thanks: 101 times
Was thanked: 128 time(s) in 66 post(s)
Please contact support support on Skype, they will fix it by teamviewer.
This issue may appear in Win7 only.
Offline e46M3dave  
#7 Posted : 14 January 2019 17:26:09(UTC)
e46M3dave


Rank: Advanced Member

Reputation:

Groups: Registered
Joined: 02/11/2016(UTC)
Posts: 58
United States
Location: New York

Thanks: 8 times
Was thanked: 25 time(s) in 15 post(s)
Agreed; this is driver not installed properly. Uninstall software and driver. Reboot windows and press f8. Select install driver without signature and then install HexTag software without HexTag usb connected. Then after software install connect usb to install driver. After install reboot and then try to launch program and perform software update. Takes a few tries but works.
thanks 1 user thanked e46M3dave for this useful post.
Users browsing this topic
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.